Legal Information
Terms of Service, Privacy Policy, Cookie Policy, and Refund Policy for Edstate Live.
Terms of Service
1. Acceptance of Terms
By accessing and using Edstate Live's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Edstate Live provides online Post Graduate Courses (PGC) in Building Information Modeling (BIM). Our courses are delivered through live online sessions, recorded lessons, and hands-on projects. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
3. Enrollment and Payment
Enrollment in our courses requires payment of the applicable fees. All fees are non-refundable except as specified in our Refund Policy. By enrolling, you agree to pay all charges associated with your selected course.
4. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
5. Intellectual Property
All course materials, content, and resources provided by Edstate Live are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
6. Limitation of Liability
Edstate Live shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the course.
7. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including name, email address, phone number, payment information, and course enrollment details. We also automatically collect certain information about your device and usage patterns when you visit our website.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services; process transactions; send course-related communications; respond to inquiries; and send marketing communications (with your consent).
3. Information Sharing
We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, processing payments, or delivering courses. We may also share information if required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at support@edstate.com.
6. Cookies
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please refer to our Cookie Policy section below.
Cookie Policy
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
How We Use Cookies
We use cookies to authenticate users, remember your preferences, analyze website traffic, and personalize content. We use both session cookies (temporary) and persistent cookies (stored on your device).
Types of Cookies
Essential Cookies: Required for the website to function properly, including authentication and security.
Analytics Cookies: Help us understand how visitors interact with our website to improve performance.
Functional Cookies: Remember your preferences and settings to enhance your experience.
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to refuse or delete cookies.
Refund Policy
Refund Eligibility
Refunds may be requested within 7 days of course enrollment, provided that less than 20% of the course content has been accessed. Refund requests must be submitted in writing to support@edstate.com.
Processing Time
Approved refunds will be processed within 10-15 business days. Refunds will be issued to the original payment method used for enrollment.
Non-Refundable Items
Once more than 20% of course content has been accessed, or after 7 days from enrollment, the course fee becomes non-refundable. Additionally, any certification fees or add-on services are non-refundable.
Special Circumstances
In cases of technical issues preventing course access, or other exceptional circumstances, we may consider refund requests on a case-by-case basis. Please contact our support team for assistance.
Contact for Refunds
For refund requests or inquiries, please email support@edstate.com with your enrollment details and reason for refund. Our team will review your request and respond within 3-5 business days.
Questions About Our Legal Policies?
If you have any questions about these policies, please contact us.